Expressions: Business emails

(A2), B1, B2, (C1)

This activity gives you practice in using typical email expressions in context. You will also see the difference between a more formal email style, used for initial contacts or official correspondence, and a more informal style for communication with people you know better. Activity time: 30 minutes to 1 hour.

Task: 1 Go to the first exercise and practise using some typical expressions in context.
2  Study the printable list of email expressions and complete the matching exercise that follows. (the answers are at the bottom of the page)
3  Go to the gapfill exercise and complete the missing words in the formal and informal emails. Use the list of expressions in 2 to help you.

Go to the first exercise here.
Go to the list of email expressions here.
Go to the gapfill exercise here.