B1, B2, C1
When making presentations in English, it is important to use specific expressions to indicate the different steps or stages in your talk. In this exercise, you will learn some of these expressions. The presenter is talking about a customer service training programme, using the slide on the right. Activity time: 10 to 30 minutes
Task 1 You will see the beginning of 15 sentences from the presentation. They are in the order they are used in the talk. Choose the correct phrases on the left of the page to complete each sentence.
2 If you would like some more useful phrases for presentations, see the link below for a printable list of expressions. You will also find a copy of the exercise.
Go to the activity here.
Get the list of expressions here.
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